Our Policies are reviewed and updated annually. Some of our policies are listed here, the remainder can be viewed in the setting.



The aim of this policy is to ensure that parents and carers have a clear understanding of their responsibility for keeping the Pre-School informed regarding the care of their child and the process that it may undertake.


If your child is or going to be absent from Pre-School you will need to inform the Pre-School either prior to the planned absence or on the day informing the Pre-School as to why they are not in and when you expect them to come back. Please phone using 0118 9519973 or email info@parksidepreschool.org.uk to report an absence.

We record and monitor children’s absences.

If your child has been absent for 3 sessions in a row and you have not informed us we will contact, you in the first instance by phone to talk to you about their absence and their expected return.

If we are unable to contact by phone we will send you a letter/email and ask for a reply either by phone or post/email.

If this has been unsuccessful we may hand deliver a letter or visit your home address to speak to you in person to find out the reasons as to why they are absent.

If your child is in receipt of 2-year funding, we will notify Reading Borough Council’s Early Years team.

If your child is on a Child Protection Plan or a Child in Need Plan, we will notify the nominated social worker.


Parkside Pre-School understands that the cost of registered childcare may seem expensive to a parent/carer. However, providing a high quality, secure and stimulating service for children is not inexpensive and to ensure the continued high standards and sustainability of Parkside Pre-school, it must ask the parent/carers to respect its policy in respect of fees.

  • The level of fees will be set by The Management of YMCA Reading, and reviewed annually in the light of, Parkside Pre-school’s financial position, its future strategic plans and any other broader economic or social considerations deemed relevant.
  • Payment of fees should be made half termly in advance (usually 6 or 7 weeks), as set out on the invoice.
  • Payments should be made by the date on the invoice.
  • If the fees are not paid on time, Parkside Pre-school will notify the parent/carer in writing and request payment at the earliest possible opportunity.
  • The Pre-school Management has the right to issue a formal warning to the parent/carer and inform them that continued late payment will result in their child’s place at Parkside Pre-school being forfeited.
  • If fees are paid persistently late or not at all with no explanation, Parkside Pre-school will be forced to terminate that child’s place. Under exceptional circumstances, the Pre-school Management may agree to allow the child to continue attending Parkside Pre-school for the remainder of the week.
  • YMCA Reading reserves the right to pursue amounts of outstanding monies through the County Courts.
  • Parents/carers are encouraged to speak to a member of staff or the Pre-school Management if they have any query about the fees policy, or if, for any reason, they are likely to have difficulty in making a payment on time. Parents/carers are strongly advised to arrange a meeting at the earliest possible opportunity, to avoid jeopardising their child’s place at Parkside Pre-school.
  • Fees can be paid by cash or BACS transfer using the details on your invoice.


Policy Statement

Children benefit from being taken out of Pre-School to go on visits or trips to local parks or other suitable venues for activities which enhance their learning experiences. We ensure that there are procedures to keep children safe on outings; all staff and volunteers are aware of and follow the procedures below.

  • Parents/carers sign a general consent on the Registration Form for their child to be taken out as a part of the routine activities of the Pre-School.
  • A second consent form will detail the specific venue, activity and travel arrangements. This will also need to be signed by parents/carers.
  • A check of the suitability of the venue is always carried out before each visit.
  • A risk assessment for each venue is carried out, which is reviewed regularly.
  • A risk assessment is carried out before an outing takes place.
  • Our adult to child ratio is high, normally one adult to two children.
  • Named children are assigned to individual staff to ensure each child is individually supervised, to ensure no child goes astray, and that there is no unauthorised access to children.
  • Staff take a mobile phone on outings, and supplies of tissues, wipes, changes of clothing, as well as a mini first aid pack, snacks and water. The amount of equipment will vary and be consistent with the venue and the number of children as well as how long they will be out for.
  • Staff take a list of children with them with contact numbers of parents/carers.
  • A minimum of two staff should accompany children on outings. At least one of these will be level 3 qualified and have Paediatric first aid training. A minimum of two members of staff should remain behind with the rest of the children.
  • During the outing, the children will each wear a high vis vest.
  • In the unlikely event that child should become lost, our Missing Child Policy will come in to effect.

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